Bates Computer Repairs run a very simple and straightforward No-Fix No-Fee price promise. This will always be explained clearly to our customers. If the remedial work that we are to implement is not going to be effective, then we will not bill you for our time and efforts.
We are confident and self-assured after accomplishing many thousands of laptop, desktop, tablet and iPad repairs, that we can effectively evaluate what will be successful and which will not.
There are exceptions to this procedure, which again we always make clear to everyone we communicate with.
If the work that you wish us to implement can NOT be warranted by us, then we will make this very clear to our customers, well before we continue with the job in hand.
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